When considering different electronic forms applications, review support options. Consider carefully the installation and training involved with each. New software technology and its installation can be frustrating - especially when the consumer is required to install all or even part of the software and then finds it is nearly impossible to get support when needed. This is why, even when it says, ‘easy installation’ one should look further. Will the supplier provide custom installation available to you and work closely with your IT organization to make sure it is exactly what you wanted?

Receiving 24×7 support is also an important feature should a glitch in the system occur or if a question on the forms or software arises. Be sure your vendor is immediately available to provide ongoing support. Ongoing support varies widely among electronic form developers and 24×7 support, while highly desirable, is not generally available. More commonly, vendors include a standard out of the box, un-customized, build it yourself application that looks easy, but quickly becomes frustrating without readily available and knowledgeable phone support.

eForm-Connect guarantees 24×7 support and hassle-free installation.  Our engineers work closely with our customers to ensure they receive exactly what they wanted and the highest return on their investment.